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Frequently asked questions
Everything you need to know about the product and billing.
I’m a member of the press. Who should I contact for media inquiries?
For all media inquiries, interviews, or additional press materials, please contact press@thenineaurora.com
I’m a creator interested in collaborating with The Nine Aurora. How can I apply?
Creators interested in collaborating may apply through our Brand Ambassador Program.
We review applications on an ongoing basis and reach out directly to selected creators.
Can I use The Nine Aurora images or content for editorial or social use?
Approved press and creators may use official imagery and materials provided in our press kit or through direct collaboration.
For any additional usage requests, please contact press@thenineaurora.com.
Do you offer product samples for press or creators?
Product sampling is considered on a case-by-case basis for press and selected creators.
Requests may be directed to press@thenineaurora.com.
Does The Nine Aurora repost or share creator content?
We occasionally share content from our creator community, always with permission and proper credit. Creators are contacted prior to any reposting or reuse.